Contact Us

We take pride in providing the very best customer support in the industry. 

Do you have a questions or need support?

Please complete the form on the right and someone will be touch within as soon as possible. Many of our emails are answered within a few hours.

If you would like to call us please call 336-303-0815 and leave a voicemail. We call you back as soon as possible. Please feel free to text that number. It is probably the fastest way to get support. 


Your Trail Cam Buddy team.

4901 Lake Jeanette Rd
Greensboro, NC, 27455
United States

(336) 303-0815

Welcome to the home of the Trail Cam Buddy. The best SD and Micro SD card viewer for your iPhone or iPad.

FAQ on Formatting SD and Micro SD Cards

Some older cards or cards that are over 32gb in size require a quick re-format in able to allow them to be viewed on the iPhone or iPad. Check here for quick an easy instructions on how to re-format your SD or micro sd cards in order to get back out an continue scouting all of your trail cam pictures.

How to Format Your SD Cards on a PC

  1. Insert the SD or Micro SD card in the Trail Cam Buddy and insert it in the USB slot of your PC.
  2. Please copy or backup the files on your SD card as the Format will erase everything on the card.
  3. Open My Computer and right-click on the drive named removable disk (if you have multiple removable dicks then check the capacity of the disk by selecting Properties)
  4. In the 'File System' dropdown, choose exFat if the card is over 32gb. If it is under 32gb then choose Fat32.
  5. In the 'Allocation unit size' dropdown, choose Default allocation size
  6. Click Start and close this window when finished.
  7. Your SD card is now using the exFAT or Fat32 file system.

How to Format Your SD Cards on a Mac

  1. Connect the SD card to your computer by using The Trail Cam Buddy (Or an internal one if you are using a macbook)  Save all the files from your SD card that you want to keep to your computer before moving to step 2.  Formatting the SD card deletes all the data off of the card. 
    1. Also note – Mac OS 10.6.5 or earlier does not support exFAT format, which most 64 GB SD cards are formatted to.  This means that you won't be able to format or use exFAT card on your computer.  In this case, we'd recommend either upgrading your OS to 10.6.6 or later, or formatting your card to Fat32.
  2. Open Disk Utility.  To do this, click on the magnifying glass in the top-right corner of your computer screen.  Type “disk utility” in the search box that opens, then click on the “Disk Utility” Application that comes up.
  3. Find the SD card in the left side of the window.  It’ll be named something like NO NAME, UNTITLED or possibly the manufacturers name of your Trail Cam.
  4. Click the ERASE tab in the middle of the window.
  5. Next, click on the “Format” dropdown menu.  Select Fat 32 if it is 32gb or smaller. If it is over 32gb then choose exFat.
  6. A message will appear asking, “Are you sure you want to erase the partition “[YOUR SD CARD NAME]?”  Click “Erase”. Now the computer will delete the contents of your SD card and format it.  You’re all done.